Refund policy

We stand behind the quality of our products and want you to be completely satisfied with your purchase.

If you experience any issues with the item you ordered, please contact us within 21 days of receiving your order to be eligible for a full refund. We’re always happy to work with you to resolve any problems, such as providing free replacements for damaged parts.

We’ll cover return shipping costs if you receive a defective product. Please note that if the instrument is fully functional, the customer is responsible for return shipping costs.